Friday, October 4, 2013

One Man’s Quest to Sign Up for Obamacare: Day Four

The Health Care Blog
The Health Care Blog 
The Best Way to Manage your Money.

Start using Mint today to set a budget, track your goals and do more with your money.
From our sponsors
One Man's Quest to Sign Up for Obamacare: Day Four
Oct 4th 2013, 23:54, by Tony Jewell

By Tony Jewell

image

After spending more than two hours in the waiting room, I once again tried to create an account at healthcare.gov so my family could #GetCovered – as instructed by President Obama and Secretary Sebelius.

My first attempt at setting up an account today was thwarted when healthcare.gov said the user name I attempted to use was no good:

image

Ack! It says the username already exists? This was the username I had set up on Day One (backstory here), but the system ultimately didn't recognize it. I feared some other Tony Jewell had used my cleverly placed underscore.


To be sure, however, I used this page to attempt to recover my password associated with that account that I had long ago given up on:

image

Seconds later, I received an email – indicating that it was indeed associated with me, Tony Jewell:

image

Feeling encouraged, I followed the link to reset my password as directed.

I slowly typed in my password of choice, the computer whirred and took me to …

image

What the wha …???

I had just entered my profile name. It sent me an email to my email address. I clicked on the link to take me back to the page … and it "couldn't find a Marketplace profile that matched information" that I provided?

How in the world did it email me then? That is one hugely random coincidence (note to self: Buy Powerball tickets before Saturday night).

So, I give up on my chosen identity that may or may not exist in the Marketplace and attempt to create a new one.

Four attempts were met with the same answer each time:

image

The "invalid format" for answers of security questions that I provided were words. In English. No symbols. No sentences. Just simple words that I was pretty sure I could remember if asked again.

Alas, I'm not sure I will ever be given that opportunity. At least millions are still visiting the website.

Tony Jewell is the founder of Boardwalk Public Relations in Ventnor, New Jersey. He is a former corporate and state and federal government spokesman. This post originally appeared in his blog, Life in the Affordable Care Act.

Share on Twitter

You are receiving this email because you subscribed to this feed at blogtrottr.com.

If you no longer wish to receive these emails, you can unsubscribe from this feed, or manage all your subscriptions

No comments:

Post a Comment